Orders & Delivery

The order receive time varies as per the destination. It usually takes 3-7 days from date of dispatch

Login into your account Select the products you wish to purchase Provide shipping address Make payment You receive acknowledgement and order tracking number

Yes, by clicking 'My orders' on your account page

Log on to My Account. Go to the order section and see the last update of the order status with the consignment number mailed to you OR check the email confirmation in your inbox.

Yes, anytime you may edit your profile by adding or removing the details as required.

Go on the product page and click on your desired item you want to purchase.

You can click on the cart icon on the website to instantly check what is available there.

To remove an item from your Shopping Cart, click Delete.

To change the quantity, enter a number in the Quantity box and click Update.

The courier service delivering your order usually tries to deliver on the next business day in case you miss a delivery.

An e-mail & SMS will be sent once you've successfully placed your order. We'll also let you know as soon as the seller ships the item(s) to you along with the tracking number(s) for your shipment(s). You can track your orders from the 'My Orders' section on your account.

You can contact our Customer Support team with the details and we will get in touch with the courier service provider to resolve your complaint.

The products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers.

To cancel your order please email us on customercare@harissonsbags.com

Payment

Debit Cards Credit Cards (Visa/MasterCard/Diners) Net Banking Cash on Delivery

We assure that the payment gateway integrated on our website is compliant to Industry standards [PCI] and are verified by the security providers.

Your payment may have been declined either due to network failure or insufficient balance in the account. Please check with the Bank.

The prices of all the products are inclusive of taxes.

If you have received an mail from us confirming your refund request, it means that the refund has been initiated. You can also contact your bank with the ARN you would have received for an update on the status of your refund. In the rare event of the amount not being credited by the date promised, you can contact us as we will work with the bank to get it done.

Login & My Account

If you have any query, click on Contacts us button.

Visit "My Account" and edit your details.

No, it's not mandatory. You may even order through your Facebook/Google account or as a guest.

You can change the password by clicking the 'Forgot Password' option on the login screen

Offers

Yes. It changes from time to time or festive season. Please visit our website for latest updates.

Just type in your Promo/Discount Code on the Cart Page and cick on APPLY

Cancellations and Returns

We take such matters very seriously and will look into individual cases thoroughly.If we found that product deliverd was damaged then we will replace the product in no time.

Go to Your Orders. Click Cancel Items. If you plan to cancel multiple items, select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items. Click Cancel checked items when finished.

Unfortunately, we do not offer returns or exchanges unless the product delivered is defective or damaged on receipt.