Returns and Exchanges

You can exchange any order within 5 working days from the date of delivery by shipping it back to us.To be eligible for a return/exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. (You will be responsible for paying for your own shipping costs for returning your item.)

Once the product is received in our facility we will refund you via online store credit (for a return). In case you would like to exchange your order for another product you can use the online store credit and pay the balance, if any, by any other mode of payment.

You may contact our Customer Care Department at 91-22-24182307 or +91-7045698257 or shoot us an email at customercare@harissonsbags.com

Wrong or Damaged Order

While these cases are extremely rare, however, if you do receive a wrong or a damaged product, please ensure that you contact our Care Department at 91-22-24182307 or +91-7045698257 or shoot us an email at customercare@harissonsbags.com within 48 hours of receiving the product. In such cases, we would request you to courier the product to us, we will reimburse the courier charges via online store credit.

Send your order back to:

174 L.T. Marg,
1st Floor Hira Building
Opposite Police Commissioner's Office
Mumbai – 400002